wish跨境电商培训班为你提供亚马逊培训、速卖通培训、wish培训、Facebook培训等课程，让你迅速掌握跨境电商运营推广技能。
课程大纲
模块一
认识wish与基础操作
1.wish平台简介
2.wish特色与优势
3.wish平台前景
4.wish账号注册及认证
5.wish支付方式
6.wish各项平台*策介绍
7.wish前端页面介绍与后台账户设置详解
8.账号历史表现与关联
模块二
跨境物流与跨境支付
1.国际物流网规认识
2.物流服务
3.国际邮政EUB小包具体操作方法
4.海外仓储集货的物流方式
5.收款账户的类型和设置
6.创建美元收款账户设置
7.eBay收费标准及提现
模块三
产品开发与上传
1.市场调研与分析，确定类目与产品
2.产品成本分析与定价
3.了解wish产品上传*策
4.上传产品优质图片 5.标题、标签编写规则
6.产品的size/color
7.产品shipping time及**配送设置
8.listing优化
模块四
订单管理与售后管理
1.wish物流渠道介绍
2.本地仓与海外仓的操作与备货步骤
3.国际邮政EUB小包与其他物流操作方法
4.订单跟踪号上传步骤
5.产品采集上传与库存管理
6.ERP处理wish订单
7.回复站内信及技巧
8.跟进订单各个阶段信息
9.wish纠纷处理
10.差评跟进与处理
模块五
营销管理与数据分析
1.目标客户群体定位与分析
2.分析目标客户行为方式
3.wish买家界面分析与启发
4.店铺产品分类、布局及优化
5.listing维护与分析
6.流量分析
7.竞争对手分析
8.产品促销
知识延伸
亚马逊Review近期又有严整趋势，不少卖家被Review搞得焦头烂额，操作评论被关账号的，甚至正常好评都有被删的，旺季马上要到了，怎么能够安全的获取Review成为卖家心中较为关心的事情。
今天给大家分享一下3种有效的索评模版：
一封邮件是感谢消费者购买自己的产品，并给他们有关购买产品的有用的想法和提示。一般时间在购买后或购买后1天内，千万注意，一个邮件别要求他们留评价。
Subject line: Thanks for your order of the {{ Product Name }} Hello {{ Buyer First Name }}, Thanks again for ordering our {{ Product Name }}! The available tracking information shows that your item is out for delivery today and you should be receiving it shortly. When you receive your item, please make sure to verify that it was not damaged in transit. If there is any reason that you wouldn’t rate this as a 5-star experience, please let us know. If everything looks fine, we would appreciate if you could take a few seconds to click the link below and rate this transaction. {{ Seller Feedback Link }} We have spent a long time creating {{ Product Name }} and would love to know what you think of it. Some things that may help you enjoy the product better: ADD YOUR IDEAS AND TIPS, MAYBE A VIDEO In the meantime, you can view your order’s progress here: {{ Order Link }} We will follow up with you shortly to make sure that you are happy with your purchase, but in the meantime don’t hesitate to reach out to us if you need anything! Sincerely, Your name
第二封邮件的目的是检查他们是否获得了正确的产品，帮助他们解决可能存在的任何问题，并要求进行审核。
时间大概在交货后 2-10 天。 发送这封电子邮件中，您应该关注确保客户在产品状态良好的同时看到他们没有任何问题。这可以帮助您减少您为产品获得的负面评价数量。 您也可以按照以前的电子邮件做同样的事情，并向他们发送一些提示，以帮助他们更好地享受产品。
Subject line: Following Up on Your Recent Amazon Purchase Hi {{ Buyer First Name }}, Thank you again for your order of {{ Product Name }}. According to our records it was delivered about X days ago. Please let us know right away if there is anything wrong with it so that we can correct it. And if you have any questions or concerns, we are here to help! I also have one small favor to ask you, if everything has gone smoothly, I’d really appreciate it if you could take just a few seconds to leave feedback on your buying experience with us. It really affects our ability to sell and be successful and would be greatly appreciated. You can provide seller feedback here: {{ Product Review Link Button }} Sincerely, Your name
第三个邮件目标：可以要求留下评论或者从facebook上。 时间大概是交付后 10-15 天。这个是后个邮件，您的重点是在确保他们喜欢产品的同时获得产品评论。 不要再发送电子邮件，否则亚马逊会将您的帐户标记为垃圾邮件。
Subject line: Subject line: I hope you’re enjoying your {{ Product Name }} Hi {{ Buyer First Name }}, Thank you again for your order of {{ Product Name }}. According to our records it was delivered about X days ago. Please let us know right away if there is anything wrong with it so that we can correct it. And if you have any questions or concerns, we are here to help! I also have one small favor to ask you, if everything has gone smoothly, I’d really appreciate it if you could take just a few seconds to leave feedback on your buying experience with us. It really affects our ability to sell and be successful and would be greatly appreciated. You can provide seller feedback here: {{ Product Review Link Button }} Sincerely, Your name
这是一个长期且稳定的方法， 通常一个产品做起来会比较困难，但是如果一个产品积累了足够的用户邮箱，第二个，第三个产品就非常好做Review了。以上只是作为卖家参考，当然如果你有更好的适合自己产品的索评邮件方式，就还是保持不变就好了。
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